Credit Matching

Credit Matching page is the fourth step in the Credit Memo creation process.  

This step is optional.  To skip this step, simply scroll to the bottom of the page and click Next.

The Credit Matching step is applying three-way matching.

• 2-Way Matching is implied, as it occurs during the Credit Items step when an  item or items from a purchase order are pulled into the Credit Memo.  

• 3-Way Matching is optional, it occurs during this step, Credit Matching.  
  This step matches the Credit Memo to a negative receipt or negative receipts associated with the purchase order.

The Credit Matching page opens:

No Negative Receipts to Match

Using the above image as an example, there are no negative receipts entered for the selected purchase order.

You may click Next to proceed to the Summary step.

Negative Receipts to Match

In order to perform the Credit Matching step, the purchase order must have negative receipts associated with it.

In the following example image, one negative receipt is displayed with -1 as the Quantity Received.

Match All

To match all items on the Credit Memo to the listed negative receipts, the Match All process may be used.

Click Match All.

The Available Receivers boxes will automatically be checked.

The Matched Quantity fields will automatically update to reflect a negative version of the Matched Quantity for each line item.

The Status column will update to Matched meaning the Credit Memo is matched to the negative Receipt. (3-Way)

The Match and Match All buttons will change to Reverse Match and Reverse All.

Individual Match

To match individual line items on the Credit Memo to negative Receipts, use the following process:

1. For each line item that should be matched, check the Available Receivers box or boxes.   
   The Matched Quantity will be highlighted in green when the Quantity Received equals the Matched Quantity. (3-Way)
   

2. For each line item that should be matched, select the Match button to commit the match.  
   The Status column will update to Matched meaning the Invoice is matched to the negative Receipt. (3-Way)
   

The Match and Match All buttons will change to Reverse Match and Reverse All.

Reverse Match / Reverse All

Once an item or items are matched, the Match action buttons change to Reverse.  Select a reverse action to undo a match.

• Reverse All - Select to reverse all matches for all items.  A confirmation message will display:

Click OK to proceed with reversal of match.

Cancel closes the message; match remains intact.  

• Reverse Match - Select to reverse the match for just that one item.   A confirmation message will display:

Click OK to proceed with reversal of match.

Cancel closes the message; match remains intact.  

 

Next

When all matching has been completed, click Next to proceed to the Summary step.

Discard Draft

Click Discard Draft if you wish to exit the Credit Memo creation process without continuing.

A confirmation message will display:

Click Yes to proceed with discarding the changes. You will return to the Invoice/Credit/Payment Voucher List page.

Click No to close message and return to creating the Credit Memo.

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