Select the Supplier Notification option to communicate with the supplier regarding an invoice -- via fax or email.
Be advised that the notification will be sent to the fax or email for the supplier Remittance Information contact that is identified in the supplier profile.
Select Supplier Notification option from the
Actions column on the Group by Invoices or Group by Orders listing pages.
The Supplier Notification page opens:
The Supplier Name and your account information are displayed at the top of the page.
This information is not editable.
Complete the rest of the page as follows:
Invoice -
If the Purchase Order and Invoice are already matched, you can use the drop-down menu to select the Invoice Number that the
message is relating to.
If multiple Invoices exist, the list will include all associated Invoices with the Purchase Order.
If the Purchase Order and Invoice aren't matched, there will not be any values in the drop-down menu.
No selection can be made.
Send by - Check the delivery format of the message.
Options include: Fax or E-mail.
Subject - Enter a subject line of the message.
Use the large text box to enter the message to be sent to supplier.
Reply Format- Check the box as to how you would like the supplier to respond.
Options include: Fax, E-Mail, and/or
Phone.
By default five attachments may be sent with the message.
To add more than five, click More. An additional five attachment lines will display.
The maximum number of attachments is ten.
Click Browse to navigate to a local or network location of the file to be attached. Click Open.
Repeat these steps for each attachment.
NOTE: Some suppliers may block large attachments that are e-mailed; large attachments may also cause fax traffic delays.
Please try to minimize the file size and number of attachments.
When ready, click Submit to send message to supplier.
Cancel closes the Supplier Notification window without sending the message.
If the message is submitted, the following confirmation message will display:
Click Close to acknowledge that the message was sent and return to the Invoice List.
See below for an example of the email message that is sent using Supplier Notification for a specific invoice.
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